Refund Policy

At EcomByAdil, we strive to provide high-quality courses and services to our users. However, we understand that circumstances may arise where a refund is requested. This Refund Policy outlines our guidelines for processing refunds.

1. Eligibility for Refunds

Refunds may be issued under the following circumstances:

• Course content is significantly different from what was described on our website.
• Technical issues prevent access to the course materials despite reasonable efforts to resolve them.
• Duplicate purchase of the same course.

2. Refund Requests

To request a refund, you must submit a refund request within [number of days] days of the purchase date. Refund requests must be sent to our customer support team at [contact@ecombyadil.com] and include the following information:

• Your name and email address associated with the purchase.
• Order number or transaction ID.
• Reason for the refund request, including relevant details and any supporting documentation.

3. Refund Process

Once we receive your refund request, we will review it to determine eligibility based on our refund policy. If your request is approved, we will process the refund within [number of days] days. Refunds will be issued to the original payment method used for the purchase.

4. Non-Refundable Items

Certain items are not eligible for refunds, including but not limited to:

• Courses that have been accessed or completed.
• Courses purchased through third-party platforms or resellers. Please contact the respective platform for refund requests.

5. Dispute Resolution

If you are dissatisfied with the outcome of your refund request, you may contact our customer support team to escalate the issue for further review. We will make every effort to resolve the dispute in a fair and timely manner.

6. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at contact@ecombyadil.com.

Thank you for choosing EcomByAdil!